Cloudflare, Azure and AWS all publish an uptime commitment and a schedule of credits for missing it. Almost nobody claims them, because it means noticing the outage, proving it, and doing the arithmetic against their own terms. We watch all three continuously and put the claim together for you — quoting nothing but the provider's own published numbers back at them.
15–25% of what we actually recover for you. Lower the bigger your bill. Nothing in a month where nothing is recovered.
A share of what we actually recover, and nothing otherwise. The rate falls as your account grows. Every tier is published below — work out your own number rather than asking us for it.
Based on a 10% credit — the first tier of Azure's and AWS's own published schedules, triggered by roughly 44 minutes of downtime in a month. Bigger breaches pay more. Some months nothing goes wrong, and then you pay nothing at all — that is the whole arrangement, not a caveat.
| Under £2,500 a month | 25% |
| £2,500 – £10,000 | 22% |
| £10,000 – £25,000 | 20% |
| £25,000 – £100,000 | 17% |
| Over £100,000 a month | 15% |
Smaller accounts pay a higher share because watching a £2,000 account costs us the same as watching a £200,000 one — the work doesn't scale with the money, only the recovery does. For comparison, recovery audit firms typically charge 20–30%.
Not real data — once you connect an account, your dashboard shows your own zones and real status-page history instead of this.
There's no judgement call in an SLA claim — you're quoting the provider's own numbers back at them.
Monthly uptime computed continuously from each provider's own published data — Cloudflare's status page, Azure Service Health, and an independent monitor for AWS.
A complete, ready-to-submit claim as soon as a breach is confirmed — target, measured uptime, incident window, and an estimated credit.
Cloudflare and AWS accept SLA claims only through their own support process, so the finished claim is handed to you to submit. Azure publishes a support API, which could be automated where a customer grants write access.
If a provider contests data it published itself, one screen, one decision.